29% of Ticketmaster employees are Hispanic or Latino. Then, there's Canada with a share of 5.28% of all tickets. According to TICKETMASTER SPORT LIMITED latest financial report submitted on 2020-12-31, the company has a Turnover of 8M, Gross-Profit of 6M while the Cash is 9M. Ticketmaster's peak quarterly revenue was $6.2B in 2022(q3). [57], In 2020, the Department of Justice fined Ticketmaster $3 million for violating a consent decree resulting from the Live Nation merger. [48][49] Chuck Philips, a reporter who covered the issue,[50][51][52][53] was told by sources close to the case that the investigation was closed due to a combination of a shortage of resources and the case being difficult and having uncertain prospects. [23], In May 2013, Ticketmaster agreed to pay up to $23 million for enrolling customers into a rewards program that charged $9 per month. [27] In 2018, Ticketmaster acquired UPGRADED, a company which converts physical tickets into digital ones, utilising blockchain. [13], In September 2006, Ticketmaster President Sean Moriarty told NPR that Ticketmaster had lobbied several states to enact laws that would limit the ticket resale market to authorized companies. These cookies will be stored in your browser only with your consent. Ticketmaster has 6,678 employees, and the revenue per employee ratio is $2,497,941. [79], Ticketmaster and Live Nation has faced backlash for their dynamic pricing system and "platinum" tickets when tickets for Bruce Springsteen's and Blink-182's 2023 tours went on sale in July and October 2022 respectively, which saw fans of both acts criticize prices for random seats across the venue going for hundreds or thousands of dollars during pre-sales or right when tickets went on sale for the general public. We value your investment and offer free customization with every report to fulfil your exact research needs. But opting out of some of these cookies may have an effect on your browsing experience. Here's Who To Blame", "Live Nation calls for more aggressive ticket pricing from artists", "Ticketmaster announces major change which could see tickets prices soar", "Pearl Jam vs. Ticketmaster: Choosing Sides: Legal file: The pop music world is divided over the Seattle band's allegations, which led to a Justice Department investigation into possible anti-competitive practices in the ticket distribution industry", "U.S. Drops Ticketmaster Antitrust Probe: Entertainment: Abrupt closure of investigation lifts cloud of uncertainty over firm, catches others in industry off guard", "A Tangle Over Tickets: Ticketmaster, Target of Lawsuits, Says It Offers Broad Service", "COLUMN ONE: The Ticket King's Path to Power: As Pearl Jam just learned, Ticketmaster's Fred Rosen gets what he wants. [104] Free Britney America, a D.C. organization that was part of the Free Britney movement, protested outside the U.S. Capitol during the hearing "in support of ending Ticketmaster-Live Nation's monopoly over the live event and ticketing industry. There are Ticketmaster locations in Stoke-On-Trent, Manchester, Glasgow, and London.Ticketmaster sells tickets to approximately 70,000 events annually. The company believed this would help circumvent brokers and scalpers. Hey! The consent decree is extended through 2025 and is required to enforce its own compliance with the decree with a penalty of $1 million for any future violations. The U.S. is estimated to witness significant growth over the next few years due to the greater presence of the tech-savvy population in the country with growing disposable incomes. After Smith expressed his outrage, Ticketmaster refunded a portion of the fees to the purchasers. The VIP package includes various benefits, such as premium food and beverages, back stage access, preferred seats, and VIP rest rooms. [59] Economists characterize the secondary market in tickets as socially wasteful rent-seeking. Venue owners, concert organizers, and event organizers across the globe are selling VIP packages. In the U.S., for instance, Fandango, Movietickets.com, and Atom vie to secure the largest customer base by establishing tie-ups with leading cinema halls and offering attractive discounts to customers. [64], In July 2019, a report by Billboard revealed a strategy by Live Nation, Ticketmaster's parent company, to secretly bypass placing certain tickets for sale on the primary market and instead, place them directly on resale sites "without giving fans a chance to buy them through normal channels at face value. [29] In 2009, Ticketmaster released a digital ticketing system that required customers to prove their identity prior to purchase. The employee data is based on information from people who have self-reported their past or current employments at Ticketmaster. https://www.theticketingbusiness.com/2020/02/28/live-nation-reports-revenue-growth-2019-11-5bn/. [76], In December 2020, Ticketmaster "entered into a plea agreement with federal prosecutors" and agreed to pay a $10 million fine after being charged with illegally accessing computer systems of a competitor. None of the information on this page has been provided or approved by Ticketmaster. [96] Because of this, Ticketmaster received a great amount of criticism because many of the attendees who were denied entry were accused of having counterfeit or cloned tickets, even though those attendees presented proof of payment or their ticket had not even been previously scanned. Replay. [107][108], In March 2023, fans of Canadian rapper Drake also filed a class action lawsuit against Ticketmaster in the Superior Court of Quebec, alleging intentional deception and fraud. This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2014 to 2025. Since 1995, Ticketmaster has controlled more than 80% of the market for primary tickets to significant concerts. Economists worried these laws would harm competition, but Moriarty expressed the need to reduce corrupt scalpers and counterfeit tickets. The service providers are re-designing their websites along with developing mobile applications to offer user-friendly booking experience. In a single month, Ticketmaster normally makes close to $1.4B in revenue. Fans that either failed to verify their vaccination status or tested positive would be denied access to the event. To connect with Ticketmaster employee register on SignalHire. ticketmaster.com Ranking. 52% of Ticketmaster employees are women, while 48% are men. Use this image Source: Zippia, Economic Liberties Ticketmaster Market Capitalization However you may visit Settings to provide a controlled consent. Ticketmaster is a California-based ticket marketplace that allows individuals to buy and sell tickets for concerts, sports, theater and family events. Market Data copyright 2023 QuoteMedia. For the three months ended March 31, 2022, net cash provided by operating activities was $1.2 billion and free cash flow adjusted was $89.1 million. The peak quarterly revenue was $6.2B in 2022(q3). Contact Who is Ticketmaster Headquarters 9348 Civic Center Dr, Beverly Hills, California, 90210, United States Phone Number (310) 867-7000 Website www.ticketmaster.com Revenue $2.4B Industry Retail General Retail Ticketmaster's Social Media Is this data correct? It also noted that its international ticketing business drove growth in fee-bearing tickets and gross transaction value (GTV), led by strong international concerts ticket sales. RFID tags are useful in multi day events, it includes customer information which is displayed at the time of security check. Knowing that every second there are 18 new transactions through Ticketmaster. The U.S. Senate Judiciary Committee examined the merger with a hearing in January 2023. No purchase commitment. [25], In 2015, Ticketmaster acquired Front Gate Tickets, a music festival ticketing service that provided services for festivals including Lollapalooza and Austin City Limits. Annual return made up to 13 November 2015 with full list of shareholders Statement of capital on 2015-11-23 Ticketmaster annual revenue for 2021 was $6.3B, a 236.8% growth from 2020. Heres the offer: we might start charging for access to this research (it takes 10s of people to produce this), but if you sign up now, youll have access for $0. Get the full ticketmaster.com Analytics and market share drilldown here . Ltd.; Cinemark Holdings Inc.; Cineplex Inc.; Kyazoonga; Fandango; Inox Leisure Ltd.; MovieTickets.Com; EasyMovies; Mtime; RazorGator; StubHub; Ticketmaster Entertainment; Ticket, please. Furthermore, the hassle-free process of online booking and transaction increases convenience for both consumers and service providers. Ticketmaster Help, "How are ticket prices and fees determined?". Clears Ticketmaster-Live Nation Merger", "Despite Multiple Consent Decree Violations, Live Nation Gets Slap on Wrist from DOJ", "Live Nation to Pay $22.3 Million to Settle Class Action Suit Against Ticketmaster", "Ticketmaster Acquires Festival Ticketer Front Gate", "Ticketmaster buys marketing platform to help clubs engage with fans", "Ticketmaster Acquires Blockchain Ticketing Solution UPGRADED", "Ticketmaster tries to cut out scalpers again Business Retail NBCNews.com", "President Obama Signs Anti-Scalping Bill Into Law", "Ticketmaster Says Bot Army Bought 30,000 'Hamilton' Tickets", "Live Nation Posts Another Record Year, Revenue Up 11%", "Ticketmaster To Verify COVID Vaccination Status Of Fans Before Issuing Concert Passes", "Ticketmaster and Servants: Bands Get Cut of Service Fee", "The Economics Of Ticketmaster: Planet Money", "Ticketmaster's new blog: 'We get it -- you don't like service fees', "String Cheese Incident Takes On Ticketmaster", "Hating Ticketmaster long predates the Taylor Swift fiasco", "Ticketmaster's Dark History: A 40-year saga of kickbacks, threats, political maneuvering, and the humiliation of Pearl Jam", "Angry About Tickets? Ticketmaster peak revenue was $16.7B in 2022. The band said they were protesting Ticketmaster's ticket fees, while Ticketmaster argued that the band was taking revenue from venues and promoters. "[54] That same year, musician Bruce Springsteen complained of a conflict of interest between Ticketmaster and TicketsNow after fans were directed to TicketsNow once tickets to his concert sold out on Ticketmaster.com. He said in a press conference on November 16 that "a lack of competition [for Ticketmaster] has led to a poor experience and higher prices for consumers. We use cookies to make our services work and collect analytics information. This FREE sample includes market data points, ranging from trend analyses to market estimates & forecasts. This cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality. Necessary cookies are absolutely essential for the website to function properly. Ticketmaster also owns and operates TicketWeb, a ticketing website geared towards independent venues. "[78] The allegations were first reported in 2017 when a former CrowdSurge top executive hired by Ticketmaster hacked into his former employer's database. The platform charges a fee on tickets purchased and resold on the platform. Its first ticketed concert was Electric Light Orchestra, held at the University of New Mexico. Everybody starts on a free plan, and you can stick to it forever. Ticketmaster's clients include venues, artists and promoters. The cookies is used to store the user consent for the cookies in the category "Necessary". Key companies in the industry are forming partnerships with financial institutions, such as digital wallet service providers and banks, for providing additional offers to customers, thereby leading to increased traffic and financial transactions on websites. Key Ticketmaster user stats. Rigorous promotion and advertising activities undertaken by online ticketing services play a pivotal role in increasing the sale of tickets through their channels. The cookie is used to store the user consent for the cookies in the category "Analytics". Ticketmaster's peak revenue was $16.7B in 2022. They give fans fair and safe access to some of the best seats in the house. "[105], On December 26, 2022, American country singer Zach Bryan criticized Ticketmaster for his Burn Burn Burn tour (2023) and listed out non-transferrable tickets to stop scalpers. Berchtold, despite apologizing for the debacle, denied accusations of monopoly and fraud, but accepted that "there are several things we could have done betterincluding staggering the sales over a longer period of time and doing a better job setting fan expectations for getting tickets" and continued to blame "industrial-scale ticket scalping" and "unprecedented number of bots" in Swift's tour debacle. [87], Fans and customers online widely criticized Ticketmaster for a flawed ticketing model that obstructed them from purchasing tickets. They are re-designing their websites and developing mobile applications and enhanced online event ticketing software to offer a user-friendly booking experience. Ticketmaster revenue is $16.7B annually. This years attendance is our best yet see an extract here with an outstanding programme of speakers, guests, content and networking PLUS the annual Awards. Free upgrade to enterprise license (allows to share across all company locations), 5. All the latest entertainment ticketing ecosystem news from around the globe and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place curated and edited by TheTicketingBusiness team at Xperiology. Various media outlets reported that both the Democrat and Republican senators "grilled" Ticketmaster's representative, Joe Berchtold, the company's chief financial officer. Ticketmaster has a revenue model that makes money in just one way; by collecting a percentage of all tickets sold on their platform. The word "Ticketmaster" was trending number one worldwide on various social media platforms such as Twitter and TikTok. After extensive research and analysis, Zippia's data science team found the following key financial metrics. [17], IAC spun off Ticketmaster as its own company in the summer of 2008. Ticketmaster has made 5 investments. Industry eCommerce & Shopping > Tickets. On average, there are more mobile users than desktop users on Ticketmaster. A significantly higher number of theaters and exhibitors have started accepting m-tickets and e-tickets to prevent wastage of paper.