Get in touch with us if youd like to make multiple changes to your policy. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. By continuing to browse this site, you give consent for cookies to be used. The Davies telephone number rings and rings but no-on ever answers. 4. I am claiming for more than one of the reasons listed above. By clicking submit, you consent to allow Davies to store and process the personal information submitted to provide you with the information requested. Petsure is part of the Staysure Group which includes trusted travel insurance brands like Staysure. *Excess Waiver and Single Item Cover can only be added to your policy within the cooling-off period (within 14 days of taking your policy out). 11.00. Log in All in one place Easy access to all your quotes, policies and documents Registered address: 5thFloor, 20 Gracechurch Street, London, United Kingdom, EC3V 0BG Defaqto has given our car insurance a 5 Star . Medical costs/emergency assistance, 24 hours a day: 0333 333 9669. (2) Subject to eligibility. By clicking submit, you consent to allow Davies to store and process the personal information submitted to provide you with the information requested. Select your location and related market below and a member of our team will be in touch. E.g. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Youll need to contact a member of our team if any of the following statements apply to any travellers on your policy: Log into your My Staysure account and youll be able to add most optional extras to your policy at any time, without having to pay an admin fee. Staysure Expat travel insurance, a trading name of Avanti Group Solutions, is administered by Howserv Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. Sat. Registered . We are remunerated by commission for the arrangement, service and renewal of your insurance policy. endstream endobj startxref Staysure Expat . Opening Hours. Over 50s Travel Insurance Expats Travel Insurance Why StaysureBlog 0800 033 4902 Sales Team 01604 552925 Customer Services Opening Times Get in touch Call our UK contact centres free Opening Times Mon - Fri 8:30am - 8:00pm Sat 9:00am - 5:30pm Sun 10:00am - 4:00pm Travel Insurance Travel Insurance Company number: 06479822 | Registered address: 5th Floor, 20 Gracechurch Street, London . TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. 24/7 Outside UK: +44 1403 289 161 Within the USA and Canada: +1 833 780 0661 By email or post By email (response within 48 hours) [email protected] By post Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB Complaints For complaints regarding the policy sale and service Staysure is a trading name of TICORP Limited. If changes include increases to your original trip duration, or you move your trip to a later date, there may be an additional fee to increase your levels of cover. 2023 All Rights Reserved | Sat. 1) Check your policy documents: Check the details of your policy to see if the facts fit the reason for the rejection. Customer Services Manager, How to make a complaint | Staysure Claims Help and Support Login Get a Quote Travel Insurance Why Staysure Blog 0800 054 2267 Sales Team 01604 552925 Customer Services Opening Times Staysure Complaints Our approach to your feedback and how to make a complaint Unhappy with your Staysure experience? Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. %%EOF Policy number Date of issue D D M M Y Y Y Y Destination . 0800 096 6233 (If you are dialling outside of the UK please call us on +44 1793 511 227) Watch our short film featuring two Staysure customers, Denise and her husband Michael, and how Staysure helped them when an accident meant that their holida. To ensure you contact the correct team, please select how you purchased your travel insurance policy: Directly with AXA Through your travel company, bank, or another provider Get a Quote today. Log in Log in Staysure complaints. Get all the details about their fees, rates, costs, and complaints on platforms like yelp, Reddit, BBB, and much more on InsuranceCheck Your My Staysure account allows you to manage your travel insurance policy at a time that suits you. Before making a claim, please check that you have the following information ready: For cancellation claims youll need copies of: If your flight has been cancelled, youll first need to contact the airline, tour operator or travel agent you booked your flights with to claim a refund. Get a car quote Your saved car quote. Find Staysure in Northampton, NN4. 9:00am - 5:30pm . Please notify our customer services team on +34 952 010 024. https://www . Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. Reasonable additional travelling and accommodation expenses necessarily incurred to reach your overseas destination or to return to the United Kingdom by the most direct route. It's quick and easy to submit your claim online. You'll need your validation certificate and any documents that support your claim. Between January and August 2022, we settled over 30,000 claims and paid out over 23 million. Great Lakes: Specialty insurance solution provider backed by Munich Re. Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Change your destination, move your travel dates or, Use our online live chat for a quick solution, Starting a claim is simple and fast with My Staysure, Friends and family save 20% on their first policy, Upgrade your level of cover from Basic to Comprehensive, Upgrade your policy from Single Trip to Annual Multi-Trip, Add optional extras to your policy at any time*. Staysure is a trading name of TICORP Limited. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Please note this section of cover is only included with Comprehensive policies. Submit a claim enquiry via our contact form. We enhance our service with technology to deliver cost and time savings to our customers. Where you have a valid claim and your medical expenses exceed 350 we will look to settle the . If you become legally liable for accidental bodily injury to, or the death of, any person and/or accidental loss of or damage to their property. Date of experience: April 23, 2023. . I have been waiting since the end of June. You can also amend any misspellings, and correct ages, for anyone named on the policy. Sun. Av. For all other enquiries, please call 01708 339026. This site requires JavaScript to function properly. Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Select your location and related market below and a member of our team will be in touch. Opening times: Monday to Friday 8.30am - 5.30pm (excluding bank holidays) Switchboard For anything else contact our Switchboard who will help, they may ask for a policy or claim number when you call. We are proud that our efforts continue to be recognized year after year with a number of industry awards, such as the British Travel Awards and The Personal Finance Awards. AXA works with a number of partners to underwrite insurance products in the UK and across the world, and each product has its own Customer Service and Claims team. Phone number: 01604 210845 . Why Staysure; Blog; Claims; Help and Support. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. 0 There may be an additional fee to increase your level of cover, but theres no admin fee to make these changes. | See a full list of Davies companies. Were dealing with a significant increase in claims right now. Staysure travel insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. . Search Insurance Carriers. telephone, email, post or via SMS. Travel Insurance 0800 033 4902 Sales Team 01604 552925 Customer Services Opening Times My Staysure Everything you need, on any device Change your destination, move your travel dates or upgrade your policy, My Staysure is always there. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Inspop.com Ltd for the introduction of non-investment motor, home, travel and pet insurance products (FRN 610689). Digital solution slashes claim lifecycles in half and delivers memorable customer experience. Check out what 269,028 people have written so far, and share your own experience. Simply complete your details in the form below and a member of our team will be in touch. If you have multiple claims, or you'd just rather speak to someone over the phone, you can call our Claims team on 01403 288 410. Failure to contact Staysure Assistance may mean that we are not able to provide cover or we may reduce the amount we pay for your medical treatment, or additional travel expenses. 308-314 London Road, Hadleigh, Benfleet, Essex, SS7 2DD. Alternatviely please feel free to use the contact form and a member of our team will be in touch. ERGO Seguros de Viaje . Staysure is a trading name of TICORP Limited. Limited is registered in England and Wales to 2 Marylebone Road, London NW1 4DF, company number 00677665 and is an Introducer Appointed Representative of the following: 1. Opening times. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. Read 100 reviews, get contact details, photos, opening times and map directions. Great Lakes Insurance (Home Office) 3205 Peach Street. LONDON, UK 08 September 2022 Davies, the leading specialist, Tell us about your role and how you got to where, Last week saw extreme heat across both the UK and Ireland., Is the vehicle repair industry keeping up with the popularity of, You can select the Newsletters you wish to receive. Excess Waiver and Single Item Cover can only be added to your policy within the cooling-off period (within 14 days of taking your policy out). If youd prefer to speak to a member of the team on, please call us on: (3) Direct online sales only. Non-emergency claims such as loss of luggage, cancellation and personal possessions claims: 0333 333 9653. [email protected]. - Monday - Friday: 8.30am - 8pm. I waited 72 hours and 3 weeks later still waiting for that callback, I am advising the public take a look at the reviews they are real avoid avoid this company . If youre unsuccessful with your claim, and you paid by credit card, you may be able to retrieve lost costs from your credit card company. . 28703 San Sebastin de los Reyes If your travel provider/airline/credit company cant offer you a refund, submit your travel insurance claim below. Claims Solutions Legal Solutions Insurance Services Consulting Technology About Davies All. +1 844 780 0639 Calling from the rest of the world? Cancellation applies for booked trips taking place within the period of cover that you are forced to cancel and of which you were unaware at the time you booked your trip or purchased the cover (whichever is later). When the Claim Form is received we aim to process it in five working days. Do you agree with Staysure Travel Insurance's 4-star rating? Calling from the UK: 01403 288 414. . Company number: 06479822 | Prices from just 219. This site requires JavaScript to function properly. Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. All we need are a few details from you and youll be ready to go. Consiglieri Park Estrada Consiglieri Pedroso, If you would prefer you can contact our customer services team on 0333 006 8033 Or if calling from outside the UK +44 1604 210 845 Opening Hours - Monday - Friday: 8.30am - 8pm - Saturday: 9am - 5.30pm - Sunday: 10am - 4pm Bank Holiday Opening Hours: Or if calling from outside the UK +44 1604 552 860. Either a) the immediate direct early return from your trip to your home country, or b) being a hospital in-patient outside your home country for a period in excess of 48 hours. Claim Enquiries. Allstate. Calling from outside the UK: +44 1403 288 414 Calling from USA: +1 844 780 0639 Calling from Canada: +1 819 780 0639 Calling from the UK: 01403 288 414 How do I find more help? Search for Insurance - Other near you on Yell. Simply complete your details in the form below and a member of our team will be in touch. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. We're proud to be specialists in covering pre-existing conditions. Get in Touch The Office Address: Reactive Claims Ltd, PO Box 353, Alton, GU34 9LE, United Kingdom Email: [email protected] Phone: 01420 383010 Business Hours Monday - Friday - 9am to 5pm Saturday - Closed Sunday - Closed Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. Please indicate how you purchased your travel insurance to display phone number My insurance is part of my group benefits plan Canada/U.S. Staysure is a trading name of TICORP Limited. 9:00am - 5:30pm. If you would prefer you can contact our renewals team on 0800 652 2044. - Calling from within the UK: 0333 014 4512 I am claiming for more than one of the reasons listed above, Your travel insurance policy number (youll find this on your Validation Certificate), Digital copies/photos of receipts or other documents to support your claim, A copy of your positive COVID-19 test result, if your claim is COVID-19 related. Staysure Expat Claims 308-314 London Road, Hadleigh, Benfleet, Essex SS7 2DD Tel: +44 (0)1403 289162 Fax: +44 (0)1702 427173 email: [email protected] / www.csal.co.uk Please use the address to the left for ALL correspondence & quote the above Claim Number in ALL subsequent When the Claim Form is received we aim to process it in five working days. You have 21 days to contact the Doctor about arrangements for you to see the report. This form can also be used for passport claims. If you need to make a claim, having an Excess Waiver means you won't have to pay any excess from your own pocket for each item you're claiming for. Its important to contact us as soon as possible about your claim. Select your location and related market below and a member of our team will be in touch. Staysure travel insurance: how can I claim? Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Davies Group Ltd. | Calling from outside the UK: +44 1403 288 414 Website. 903 0 obj <>/Filter/FlateDecode/ID[<01E587B3B8DEA44B9D543C681C3BB2BD>]/Index[878 42]/Info 877 0 R/Length 122/Prev 278748/Root 879 0 R/Size 920/Type/XRef/W[1 3 1]>>stream Monday to Friday: 8:30am 8pm 1-800-887-9497 1-800-887-9497. report claim. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Find out if they are legitimate & Safe. : 1-800-265-9977 Mexico: 00-1-800-514-3702 Dominican Republic: 1-888-751-4403 In other countries, including Cuba, use operator to call collect: 519-741-8450 Opening Times. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Car insurance. We'd like to hear from you. Great price for insurance that met my needs. Great teamwork keeps loss adjuster moving in floods. Staysure is a trading name of TICORP Limited. Staysure Claims 308 -314 London Road, Hadleigh, Benfleet, Essex SS7 2DD Tel: 01403 288410 Fax: 01702 427173 email: [email protected] / www.csal.co.uk Please use the address to the left for ALL correspondence & quote the above Claim Number in ALL subsequent communication. - Saturday: 9am - 5.30pm. Europe, S.L., Agencia de Seguros Exclusiva, an Exclusive Agent of ERGO Seguros de Viaje, (Registered This company should not be allowed to trade as they are incompetent, very easy to sign up for the insurance, as the positive reviews report, but you will not get any customer service if you log a claim. For the relevant contact information, please select your reason for claiming below. If you need to make a claim, we'll make it as easy and stress-free as possible. Find Staysure in Northampton, NN4. Find the contact details including Staysure Complaints email & phone number with Resolver. Isla Graciosa, 1 4.95. Reset Search. hbbd```b``3@$dL` Annual Multi Trip Insurance. If the intended departure of your first outward or final inward journey is delayed as a result of one of the reasons listed in your policy wording, or abandonment of your trip if you are delayed for more than 12 hours. Pick and choose how youd like to hear from us e.g. With customer experience (CX) transforming so rapidly Adjusters expertise on complex third-party property damage claim helps secure contract extension. . Do you agree with Staysure Travel Insurance's 4-star rating? (Madrid), Espaa. If you need to cancel your policy please click here. Contact. n 71 Edifcio D 2 Dt, Queluz de Baixo Travel with confidence with award-winning Travel Insurance for your next break. Contact Allstate customer service to get the answers you need, when you need them. New rules state that an insurance company can't reject your claim if you. - Sunday: 10am - 4pm. By clicking Submit you agree to receive email from Davies. Great Lakes Insurance SE Kniginstrae 107 80802 Mnchen Germany Visiting address Mandlstrae 5 80802 Mnchen Germany Tel. 877-AAA-GLIA. We deliver innovative propositions for a diverse selection of companies, with a focus on travel, gadget and commercial insurance. Claim Form 1 | P a g e STAYSURE is a trading name of TICORP Limited. We will do everything possible to ensure that you receive a high standard of service. Calling from Canada: +1 819 780 0639 CSA Claims. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. . Awaiting surgery, a procedure, or is awaiting to be discharged from any post-procedure check-ups, Undergoing or awaiting any tests, test results (including for COVID-19), investigations, chemotherapy, radiotherapy or dialysis, Has any undiagnosed symptoms and/or an unresolved infection. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. If you already have your policy details to hand, you can also visit our Claims page. Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. For medical emergencies abroad call (+44) 1403 288 414 or +1 844 780 0639 in America and Canada. This site requires JavaScript to function properly. Cover your car with us and join the 2 million people like you we're already looking after. Staysure Expat, TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. Staysure is a trading name of TICORP Limited. Read 100 reviews, get contact details, photos, opening times and map directions. Call our Expat Travel Insurance Claims team on: +44 1403 289 162 Amendments & Upgrades At Staysure.com we recognise that your personal circumstances may alter after the purchase of your insurance. Check out what 271,027 people have written so far, and share your own experience. Isla Graciosa, 1, 28703 San Sebastin de los Reyes (Madrid), Espaa). The excess amount is shown under each section in the table of benefits in your policy wording. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. 1. 1-877-365-8693 1-877-365-8693. report claim. Davies Group Limited, P.O Box 2801, STOKE-ON-TRENT, ST4 9DN. Claims Enquiries There are different ways you can contact our claims team: Call Us Call us via our dedicated claims telephone lines. Telephone calls to Staysure line - oh wrong number but no help given or offered. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. Call our Expat Travel Insurance Claims team on: +44 1403 289 162, At Staysure.com we recognise that your personal circumstances may alter after the purchase of your insurance. There are different ways you can contact our claims team: Call us via our dedicated claims telephone lines. Please enable it to continue. Available 24/7. Pre-existing medical conditions. UK and Ireland claims only. Before calling, you should contact your travel agent and/or airline to seek a refund or to move your trip. Never had to claim as yet but confident they would be helpful if we did. We appreciate your patience as we continue to help as many people as we can. If you would just rather speak to someone over the phone, you can call our Claims team on 01403 288 410 You can expect to hear from us within 5 working days of submitting your claim. Available 24/7, from anywhere in the world, on any device, its the easiest way to view your documents or to make any changes. 878 0 obj <> endobj %PDF-1.6 % | Read 220,881-220,891 Reviews out of 220,891 TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. Contact details for all offices are below. Staysure contact info: Phone number: +44 8082812173 Website: www.staysure.co.uk What does Staysure do? Please contact us directly by using the details provided. Locations; Great Lakes Insurance SE Customers; . The following claims can't be submitted online. Britannia House, Claim forms by post How do I know if I'm covered to make a claim? If you already have your policy details to hand, you can also visit our. To process your claim, well ask for supporting information from you such as receipts and other documents. Reasonable additional travelling and accommodation expenses necessarily incurred to reach your overseas destination or to return to the United Kingdom by the most direct route. Cancellation applies for booked trips taking place within the period of cover that you are forced to cancel and of which you were unaware at the time you booked your trip or purchased the cover (whichever is later). (+44) 1403 288 414 Our emergency assistance lines are open 24 hours a day, 365 days a year. Youll be able to view, download and print any documents you need for your trip away. Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. Telephone Hours (UK Time) Mon - Fri: 8:30am - 8pm ; Sat: 9am - 5:30pm; . If you prefer to print the forms and complete by hand, you can scan the completed forms and email to the above address or post your completed form to: CSA Travel Claims 308 - 314 London Road Hadleigh, Benfleet Essex SS7 2DD Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. You can find all the information you need to make a claim in your My Staysure account. Once complete please email the Form (s) to: [email protected] along with copies of any supporting documents. In addition, I have referred to your claims team in order to urgently review your claim. Travel with confidence with award-winning Travel Insurance for your next break. endstream endobj 879 0 obj <. DrFeM@$/ ,R fL> m'd :fFHI 2`/UT&3_ `An The young lady who took . If you require another copy of your policy, have lost, or have not received your documentation, please email [email protected] Your original holiday destination was covered by a European policy, but your new destination is listed as a Worldwide policy destination. : +49 (0)89 244455271 E-mail: [email protected] *Excess Waiver and Single Item Cover can only be added to your policy within the cooling-off period (within 14 days of taking your policy out). ERGO Seguros de Viaje Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Adirondack Insurance. Speak to them about making a chargeback claim. Submit your details Submit a claim enquiry via our contact form. 2730-055 Barcarena, Customer Services Department You're in good company. We will pay up to 50 after the initial 24 hours (up to a total of 150 after 48 hours) if your baggage is certified by the carrier to have been lost, or misplaced on the outward journey of a trip. Making a claim on your policy - Staysure Support Staysure Support Claims Making a claim on your policy Making a claim on your policy How do I make a claim? If you have a medical emergency and need our help while youre away, you can call our 24/7 Medical Emergency Helpline on the numbers below. Updated. Submit a request Sign in Staysure Support; Claims; . We paid out over 23 million in claims to over 30,000 customers between January-August 2022. Please enable it to continue. [email protected] - 01702 427241. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Call our UK contact centres free. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. For further details about how your information will be used, please visit our Privacy Policy and Terms and Conditions. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. There are a number of ways you can register your complaint: By telephone: Customer Services on 0800 652 9957 By e-mail: [email protected] In writing: The Complaints Team Staysure Britannia House 3-5 Rushmills Business Park Bedford Road, Northampton NN4 7YB We will always try to resolve the issue within 3 days, but if not, we will * Claim details* (please submit as much . Call our contact centre on +34 952 010 057. If you'd prefer to speak to a member of the team on, please call us on: hb```urbB eaX0tNPdvLMGCI^$yQAah@6l`,G2)q03aa\Qm*k9s620Z;1\d8 1J_Zm(wn D +,] Calling from USA: +1 844 780 0639 Staysure's cruise travel insurance policy covers both international and domestic cruises for medical treatment and repatriation, cancellation and curtailment and lost baggage and possession claims. Sunday: 10am 4pm Saturday: 9am 5:30pm Industry-leading virtual reality training. Claiming on your Expat Travel Insurance is straight-forward and we like to try and make it as stress-free as possible for you. Learn more about Resolver Pro and how to claim your business. Claims for emergency medical treatment, and for additional expenses such as extra accommodation and travel costs.